Last Updated: 25th September,2025
At test.khushikathuria , we strive to ensure that our customers are fully satisfied with every purchase. If, for any reason, you are not completely happy with your order, our return and refund policy is designed to provide you with peace of mind.
1. Returns
- You may request a return within 3 days of receiving your order.
- To be eligible, the item must be unused, in its original packaging, and in the same condition that you received it.
- Certain products such as [customized items, perishable goods, digital products, or hygiene-related products] are not eligible for return.
2. Refunds
- Once we receive and inspect your returned item, we will notify you via email about the status of your refund.
- Approved refunds will be processed within 5 days , and the amount will be credited back to your original method of payment.
- Please note: shipping charges are non-refundable (unless the return is due to our error, such as a damaged or incorrect item).
3. Exchanges
- We only replace items if they are defective, damaged, or incorrect.
- If you need an exchange, please contact us at [support email] before sending the item back.
4. Cancellations
- Orders can be cancelled within 12 hours of purchase.
- After this period, cancellations may not be possible if the order has already been processed or shipped.
5. Shipping for Returns
- Customers are responsible for return shipping costs unless the return is due to our error.
- We recommend using a trackable shipping service to ensure your return reaches us.
6. Contact Us
If you have any questions about our return and refund policy, please reach out to us at:
📧 Support email: khushi.onlinegrowth@gmail.com
📞 Support phone number: +91 6284227012